Quality Management System

We integrate the various internal processes within the organisation in order to provide customer value, improving the effectiveness and efficiency of our activities complying with regulatory requirements.

The team is based at Hethel, but our scope embraces all operations within Group Lotus.

What we do

Our day-by-day activities are very close to the other business areas as a support function and our main deliveries are:

  • Manage the ISO 9001 Certification: execution of internal audits, control non-conformities and corrective actions, control QMS documentation, training people on QMS and promote the integration and interaction with other Management Systems (ISO 14001, ISO 45001).
  • Promote continuous improvement in the work environment: 5S implementation and audits, facilitate Value Stream Mapping, Coaching and development for projects; lead “Gemba Walks” (See where the work is done).
  • Review and implement business processes: bring to the business world class tools and processes, feed the department with strategical information for decision-making.

What we look for

Our team is customer obsessed and we are always looking for new and better ways of doing things. To join our team, we look for people that share the same customer focus we have, with critical sense and curiosity to question the status quo, and proactivity to lead the required changes.

Why we do it

We take pride in what we do and take responsibility to solve problems and deliver results.